Client Service Associate
Posted: June 12, 2024
JOB DESCRIPTION
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Wanted: A Service-Driven Mindset
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Needed: A High Sense of Urgency
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Required: A Natural Optimist
Are you a “people person”? Do you pride yourself on attention to detail and follow-through? Do you thrive under pressure managing multiple tasks with time-sensitive deadlines? Do you value working in-person each day within a highly driven, cohesive team? If you answer, “Yes, yes, yes, yes!”, then this is the opportunity for you. Fielder Capital Group seeks an experienced professional to join our growing firm. You would work alongside our tight-knit team from our office in a modern building in Nashville’s booming Gulch. You would receive competitive compensation, health and retirement benefits, paid-time-off, career development and training, and the opportunity to grow over time into more advanced roles.
RESPONSIBILITIES
Receive, screen, and direct incoming calls/inquiries
Assist with new account paperwork and client onboarding
Maintain and organize client records in CRM
Support client service requests
Assist with preparing agendas and presentations for client meetings
REQUIRED SKILLS & QUALIFICATION
Presently residing in Nashville, TN
A bachelor’s degree
Service-minded; enjoys working with and helping people
Strong communication skills in both written and oral form
Thrives in a fast-paced, high-energy office environment
Flexible and adaptable; cool and calm under pressure
Strong sense of urgency and diligence in following up
Exceptional attention to detail and problem-solving skills
Excellent planning, organization, and time management skills
History of working well independently and within teams
Proficient in Microsoft Word, Excel, and PowerPoint
If you are interested in interviewing for this role, please send a resume along with a cover letter to info@fieldercapital.com. Resumes will not be accepted without a cover letter that states why you would be a good fit for this position. In your cover letter, please describe your three most defining characteristics or attributes. This exercise is meant to show us your writing skills and ability to follow directions as well as to help us get to know you. We will not respond to solicitations from recruiters.
Thank you in advance for your interest!